Worst Mate Ever!! Captain ?

[Adrenalinerush]

That sounds like a terrible trip. You must have a lot of patience because I would have blown my stack as soon as the mate didn't attend to customers and not waited to the end to complain. The mate and captain would have known about it and I would have explained if they didn't do what they were supposed to I wouldn't pay them. You have rights as a consumer. Any good charter takes a small deposit then settles up with you at the end of the day. Did you pay in full ahead or at the end of the day? I'm also hoping you didn't tip the mate.