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NJFishing.com Salt Water Fishing Use this board to post all general salt water fishing information. Please use the appropriate boards below for all other information. General information about sailing times, charter availability and open boats trips can be found and should be posted in the open boat forum.

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  #1  
Old 12-02-2015, 10:57 PM
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

Quote:
Originally Posted by gwl2oneida View Post
Any spots open on the 27th? Called n left multiple messages weeks ago n never got called back.
I feel your pain. Have reached out 4 times in the last week in regards to a seperate trip I am on. Have yet to get a call back even though have left several messages that it was very important that someone get back to me. I am in the customer service business myself and if I did this to a customer I would not be surprised if they decided to loose my # and take there business somewhere else as it is a negative reflection on my product and service that I would not even have the common courtesy to take 3 minutes of my day to return a phone call
I think maybe the big boss should reach out to me and apologize for the lack of service his customers are receiving from his staff. Normally would not make a post like this but being a business owner I would want to know what my customers feedback is so I can make the appropriate changes to rectify the situation. Hopefully Capt Bob will read this and reach out
Alex
201-741-1823
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  #2  
Old 12-03-2015, 08:02 AM
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

If anyone has a question, concern or problem with anything. Jill will typically get back to you within 24 hrs.

However, over the next 10 days Jill has finals and is jammed with work. Feel free to text me and I'll get right back to you.


732-614-6509 cell

Howie Allen
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Last edited by howarda780; 12-03-2015 at 08:18 AM..
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  #3  
Old 12-03-2015, 08:12 AM
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

Received call this morning from Jill and I am all squared away
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  #4  
Old 12-03-2015, 02:08 PM
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

It's a fishing trip. Everyone is so impatient these days. If you don't get immediate "satisfaction" the complaining begins, negative things get posted and apologies are requested. Nothing wrong with a little constructive criticism given DIRECTLY to the "boss" if that's how you feel but whining on a public forum is not the way to go.

See ya on the boat!

Leif
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  #5  
Old 12-03-2015, 03:24 PM
captainmike555 captainmike555 is offline
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

Just grabbed 4 spots on the Dec. 16 trip. Looking forward to some exciting wreck fishing. Fished inshore with them many times, but never done an offshore on the Gambler.
If the service is as good as the inshore trips, it should be a memorable adventure.

I think that leaves one spot open for this trip.
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  #6  
Old 12-03-2015, 05:42 PM
capt74 capt74 is offline
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

Well put Lief
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  #7  
Old 12-07-2015, 09:13 AM
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

Wish I could make the 16th trip but I will be on the 27th. Always a great time on the Gambler, a class act. This trail needs a little levity. Howie "rescuing" a gull that was feeding out of our bait buckets on a 2013 Gambler Offshore Sea Bass trip. Cheers!
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  #8  
Old 12-08-2015, 08:35 PM
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

AS OF DECEMBER 8th: ( 2 ) S P O T S - L E F T

The annual Gambler Offshore sea bass trip is scheduled for:

WEDNESDAY
DEC.16th
Departing at 1AM
Returning 7PM

fare is $ 160.00 You board in order of payment.

The last few years have been stellar with limits around the boat. I'm sure it will be great trip and tons of laughs as well.

Please call Jill at 732-295-7569.

BOARDING LIST:

1) BILL HORNE
2) KOURTNEY SWEENEY
3) IAN MOFFETT
4) BILLY BYRNE
5) RICHIE WHEELS
6) MARTIN
7) BILL RUHA
8) TOM TENZLINGER
9) MICHAEL ROBINSON
10) PETER CAROLL
11) BILL LEHMAN
12) WAYNE PORTER
13) BRIAN MCCARTHY (4) SPOTS
14)
15)
16)
17) HOWIE ALLEN
18) JON MUELLER
19) JEFF SAMUEL
20) ANDREW SAMUEL
21) PETE GARBOWSKI
22) PAUL ZUZOCK
23) LEIF PETTERSEN
24) VICK LORENTZEN
25) ROB CARUSO
26) TIM MALLON
27) GEORGE CARUSO
28) KEVIN STROFF
29) KEVIN STROFF (2)
30) PAUL ROLLINSON
31) BERNARD CLARK JR
32) BERNARD CLARK SR
33) ARTHUR CLARK
34) MARTY SOSNOWSKI
35) JONATHAN MAYS
36) WILLIAM COLLIER
37) ED NORMAN
38) CHARLIE JOHNSON
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Last edited by howarda780; 12-08-2015 at 08:47 PM..
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  #9  
Old 12-03-2015, 05:56 PM
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captbogan captbogan is offline
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

Quote:
Originally Posted by MVP View Post
I feel your pain. Have reached out 4 times in the last week in regards to a seperate trip I am on. Have yet to get a call back even though have left several messages that it was very important that someone get back to me. I am in the customer service business myself and if I did this to a customer I would not be surprised if they decided to loose my # and take there business somewhere else as it is a negative reflection on my product and service that I would not even have the common courtesy to take 3 minutes of my day to return a phone call
I think maybe the big boss should reach out to me and apologize for the lack of service his customers are receiving from his staff. Normally would not make a post like this but being a business owner I would want to know what my customers feedback is so I can make the appropriate changes to rectify the situation. Hopefully Capt Bob will read this and reach out
Alex
201-741-1823
I apologize for your inconvenience, Alex.

I used to return all calls myself but it got to the point where I either had to run the boat or stay in the office --and I don't do too good when I'm not on the ocean. It's not in the budget to hire someone full time. I think Jill is doing a great job juggling college and the Gambler phone calls. It's not going to be perfect but if you leave a message and your number, she will get back to you. I also hired Zerve, which is pretty expensive for my company, but I thought that if someone from the Gambler could not be reached, Zerve is there 24-7. As you are in a customer service business, if you see a better way of doing things, please let me know. I'm open to advice. Thanks
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Sailing Daily From Point Pleasant Beach, NJ
http://www.gamblerfishing.net
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732-295-7569
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  #10  
Old 12-06-2015, 11:11 AM
b_mac b_mac is offline
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Default Re: 2015 NJF Gambler OFFSHORE SEA BASS TRIP

Saw my name on the list.... wish I could make it and those 3 spots were actually mine lol. Next time guys....

Bobby McNary
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