Quote:
Originally Posted by gwl2oneida
Any spots open on the 27th? Called n left multiple messages weeks ago n never got called back.
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I feel your pain. Have reached out 4 times in the last week in regards to a seperate trip I am on. Have yet to get a call back even though have left several messages that it was very important that someone get back to me. I am in the customer service business myself and if I did this to a customer I would not be surprised if they decided to loose my # and take there business somewhere else as it is a negative reflection on my product and service that I would not even have the common courtesy to take 3 minutes of my day to return a phone call
I think maybe the big boss should reach out to me and apologize for the lack of service his customers are receiving from his staff. Normally would not make a post like this but being a business owner I would want to know what my customers feedback is so I can make the appropriate changes to rectify the situation. Hopefully Capt Bob will read this and reach out
Alex
201-741-1823
