Worst tackle shop customer service ever

[tycomps]

how's this place still in business (with an A+ BBB rating no less)?

https://www.facebook.com/pg/Macs-Sha...94470/reviews/

https://www.yelp.com/biz/macs-bait-and-tackle-neptune

https://www.yellowpages.com/neptune-...rder-457320330

[Oceanista]

This is the YELP review: Can you imagine?!?!

worst shop ever. .today i went in to buy sand worms,after paying looked in the box , found bait that i could not use, asked the owner to look he said "there yours now. "12 worms were very dead and spoiled to the point they had no use..asked for a refund or another box he told me to leave or he would call police, he did....police said nothing they would do.

[cukes]

This has been a non friendly no smile no thank you scum hole for years. Everybody should boycott this dump and stick with sponsors, haven't gone in there in a long time. Will never go back. Screw that douche.

[squan63]

Bought dozens of reels from them back in 80s and early nineties and many rods and tackle because they always had a decent price. the skinny guy in there is actually the heavy son of the owner who wasn't exactly mister personality either.so I go in there a couple years back and buy a penn sargus andthey put The wrong penn reel which is more expensive reel
In the box.I figure this is gonna hurt the little guy and bring the 150 reel back to them and get the 70 dollar one that should be in the box.Next time in there I ask him how the father was doing he starts getting nasty and said the only reason you shopped here was because we had good prices.hello.i would fish with a piece of bamboo before I ever bought one more thing from him over and out lost a good customer