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Old 07-25-2012, 04:16 PM
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Oasis Oasis is offline
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Join Date: Apr 2010
Posts: 208
Smile Great customer service

Last week I decided to put a power handle on my new Canyon Reel HS15 and in the process I over tightened the nut and broke the threads on the shaft screw
Made a quick phone call to Don @ Canyon Reels & he said “just ship it to me”. I sent it on Monday, knowing what will take to repair the reel I didn’t have much hope to get it back in time for the RFA trip on Sunday … But here we are Wednesday & I got it back good as new…
Thanks Don, I do appreciate your quick respond and great customer service.
Looking forward to doing more business with Canyon reels (maybe I’ll get the HS18 2 speed Next).
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