[damnyankee]

It's not a big deal, but there's something to be said for transparency. And in all honesty, in a customer service viewpoint, the captain's response was kind of ill advised, it definitely made me feel that if that's how he responds to potential customers on the internet, that's probably the type of answers I would get if I were on his boat. To be clear, not a big deal at all, I agree in sentiment with the captain's response. But, in a highly competitive arena, is it wise to come off as an uncompromising business owner who would rather offend a potential customer than just type a simple explanation?