[reefsquater]

I my mind I think if you pay for a fishing trip, you expect professionalism from the mates as well. Simply put, they should take care of everything they can, I like to see a mate taking the time to instruct a new angler, share ideas, and assist then maybe wetting a line. If they are looking for the bite, they should explain that, if they are fishing to add meat to the cooler, explain that as well.
If they are trying out new baits or rigs, tell and share that too.

Don't just assume everyone understands the logic behind them fishing. A couple words can go a long way.

Btw, I typically don't mind at all and rarely find them to be rude or unassisting.