Must read--the gambler operation

[Pennsy Guy]

Scheduled for the 11/13-14 tuna trip, my SUV gave up that morning. Called the office manager, left message to cancel with reason @ 1 PM....Departure time was 8PM Wed. nite Got a call @ 3:48PM from Capt74(Greg) telling me he was on his way to get me--I'm in Pa.--1hr45min away.. he should be here by 6PM & we'll make it by 8PM---Capt. Bob said he's not going 'til we get there...We make it to the Gambler just as Bob is giving his pre-boarding speech & prayer @ 7:45...
For an angler to be that well thought-of to make sure he's on board is TOTALY MIND BOGOLING!!! & to take those extreme measures to ensure his boarding is beyond all hopes & expectations...I get teary-eyed whenever I now think of the circumstances---and I really did when it was happening!!!(kind'a emotional anyway)... A very good buddy(Shorts, 2na) who also lives in Pa., brought me home with my gear.
I am so indebted and at the same time blessed!!!!!!!
To make it even more incredible, I got the "pool" fish & the first fish...And you ask, why do I fish on the GAMBLER?
I truly feel so humbled!!!

[Adrenalinerush]

That’s a nice story and speaks volumes that they would do that for you.

[Gerry Zagorski]

Wow now that's what you call customer service right there... Tip of the cap to the Gambler crew for going above and beyond!!

[bunker dunker]

great family,capts and crew,will always have the highest respect for them.

[captbogan]

Really, Greg74 volunteered. Said he could not leave Chuck home. He is the best. It was good to see your face, Chuck. I hope Greg didn't white-knuckle you on the ride :p I told him I would wait.

[hammer4reel]

Great gesture for sure .

I know Capt Bob goes out of his way other times also .
Seen him walk many of his customers around the tackle vendor's at the salt show to make sure they buy the correct tackle to maximize their experience on those trips.
.

[capt74]

Chuck, I have had the pleasure of fishing with you for fifteen years. When new people come on the boat and what to know what to do I always say see the old guy in the corner do what he does he is one of the best and I mean it. When they told me you had car trouble and could not make it was a no brainer. Glad I could help out and looking forward to fishing with you for the next 15 years.

[Offshoreafflicted]

That is a first class operation!

[dakota560]

Great story all around! Class act by all involved and for the Captain not throwing the lines until the parties involved arrived. I've witnessed boats sail where patrons had all their stuff on board and left to hit the tackle shop before sailing and the boat took off while the unlucky anglers was yelling from the dock but the Captain wouldn't turn back. Would have taken less than 5 minutes out of the day and I'm sure the other fares wouldn't have minded. Good acts always comes back ten fold, something to remember.

[bulletbob]

Absolutely outstanding.. THAT is how any and all businesses should be run...
First class.. Compliments to the capt. and all those that work with him... bob

[AndyS]

Such a first class operation, captain, crew, you name it !

[hookset]

Greg is the absolute best. He doesn’t know my user name on this site but I know Greg very well! He is truly the guy that willtake his shirt off his back for you. I am happy to call Greg a friend and he is one of the best captains to work with/for.

[dales529]

This Story doesn't suprise me in the least. Capt Bob and entire Gambler crew have run their business this way from day 1. Top notch, always about the customer, the fundraiser, the regulations issues etc. Always there to help:D
Good Karma and hope this story gets you out to the blue water again next week Capt Bob.

How cool that Pennsy Guy got the pool and first fish!!

[capt74]

Dales , Smiles on my face and in my hart seeing him catch the first tuna and the pool fish. The man upstairs looking down on us all.

[dales529]

Dales , Smiles on my face and in my hart seeing him catch the first tuna and the pool fish. The man upstairs looking down on us all.

Greg LOL right! See you guys soon for an offshore seabass trip in Dec , Give capt Bob my best and all of you till then. maybe we have to get Chucky on a SB trip ;)

[capt74]

Don't know who you are hookset but thanks for the kind words.

[snapperbluefish101]

Way to go Bobby and Crew! You guys Rock for so many reasons!

Ben Green

[njfisherman1975]

Great boat and captain that proves it. Top notch...

[courbeco]

Great story!.....Class act as always by the Gambler.....!

[Tunarun]

Chuck, you gave me Great hope when you hooked and landed the first tuna!!! I’m so glad Greg went and got you. As for taking my pool money, I’ll leave that alone. Lol
It was my first time on the Gambler and know it won’t be my last. Capt Bobby and crew are definitely top notch. I just want to thank Capt Bobby again for going those EXTRA miles to allow me and the others to catch a tuna knowing this will be my last trip for them in 2019.
Dennis

[captbogan]

Chuck, you gave me Great hope when you hooked and landed the first tuna!!! I’m so glad Greg went and got you. As for taking my pool money, I’ll leave that alone. Lol
It was my first time on the Gambler and know it won’t be my last. Capt Bobby and crew are definitely top notch. I just want to thank Capt Bobby again for going those EXTRA miles to allow me and the others to catch a tuna knowing this will be my last trip for them in 2019.
Dennis


Thanks, Dennis

I had heard about your love of the canyons. Good to finally fish with you, although I didn't know who you were until Dave from the Reel seat told me.

[Pennsy Guy]

Chuck, you gave me Great hope when you hooked and landed the first tuna!!! I’m so glad Greg went and got you. As for taking my pool money, I’ll leave that alone. Lol
It was my first time on the Gambler and know it won’t be my last. Capt Bobby and crew are definitely top notch. I just want to thank Capt Bobby again for going those EXTRA miles to allow me and the others to catch a tuna knowing this will be my last trip for them in 2019.
Dennis

Dennis, just read your posts from 2016---you have got it together!-Had I known, would've kept both eyes on you to pick up some great info...Greg would probably have a heart attack if I jigged one up & into the slush tank LOL It has seemed that the November trips have been as good if not a lot better than October trips the past few years...Hope to fish with you next year; and yes, it is a great boat--personnel make it great & a spacious fishing platform...

[shrimpman steve]

Kudos to all involved